Information we collect:

Kate's Cleaning Service receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect your login; e-mail address; password; computer and connection information and purchase history.

None of this will be used outside of the functions of this business.

How your information will be used:

We use your information to give you a better experience on our site and to allow our staff to provide you with excellent customer service.

Email and physical addresses will only be used to enable us to do our job properly. We will not intentionally give it out to third parties.

How we collect information: 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect your information:

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services.

2. To provide our Users with ongoing customer assistance and technical support.

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

4. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we contact you:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.